NeighborWorks America

Reports and Publications

Research Shows the Cost Benefits of Resident Services on the Performance of Property Operations

by Terry Galpin-Plattner

Apr 15, 2009
In the past, anecdotal evidence has suggested that resident services in affordable family housing help reduce operational costs. This is the third study to support and validate that anecdotal evidence with concrete data. The study found that resident services reduce operational costs related to vacancy loss, bad debt and legal fees.