Feb 01, 2015

There is no question that eviction is bad news for renters. Forced moves put individuals and families at risk in so many ways: They have a more difficult time being accepted as tenants elsewhere; they frequently are disconnected from social-support networks, health care providers, employment and schools; and the stress takes a psychological toll of its own.For property owners and managers, turnover means additional expense for legal procedures, recruitment of new tenants and apartment make-ready. But in the nonprofit, mission-oriented world, it's not just about money; it's also about addressing the underlying challenges that drive nonpayment of rent to begin with. The question is what (resident) services are most successful as well as cost efficient. This is the issue this study set out to explore.

Apr 15, 2009

In the past, anecdotal evidence has suggested that resident services in affordable family housing help reduce operational costs. This is the third study to support and validate that anecdotal evidence with concrete data. The study found that resident services reduce operational costs related to vacancy loss, bad debt and legal fees.

Sep 01, 2004

This research examines how nonprofit owners of affordable multifamily rental housing choose their approach to property management. The paper also presents findings that describe how third-party managers tend to bring economic advantages of efficiency, while nonprofit managers often better serve owners seeking to organize and empower resident communities.